At CasaNarco, we're always here to help. Whether you have a question about one of our products, need assistance with an order, or just want to give us some feedback, we're here to listen.

You can reach us by phone at 305-519-4273 during our business hours of 9am-5pm EST Monday-Friday. If you prefer, you can also send us an email at and one of our customer service representatives will get back to you as soon as possible.

We're always working to improve our customer experience, so if you have any suggestions or feedback, please let us know. We appreciate your business and look forward to hearing from you!

So don't hesitate, contact us today and let us know how we can help you. We're excited to hear from you!

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Frequently asked questions

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

Standard delivery usually takes around 7 business days.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.